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Course Overview

Bridge the gap between hotels and events—and lead from either side.

Whether you’re an event planner coordinating with hotels or a hospitality professional supporting meetings and special events, this course helps you speak the same language and work more effectively across roles. You'll gain a clear understanding of hotel operations and how they intersect with every stage of event planning.

Explore key hotel functions, interpret Banquet Event Orders (BEOs), conduct site inspections, and navigate pricing structures and billing processes. You’ll also learn how to evaluate event proposals, coordinate audiovisual and lighting needs, and use online platforms like Cvent to streamline communication and booking.

By the end of this course, you’ll be equipped to collaborate confidently, avoid common pitfalls, and plan seamless events at hotels and conference venues.

Key Takeaways

  • Understand Understand hotel operations, roles, and service departments that support successful events
  • Conduct site inspections and understand key venue evaluation factors
  • Manage room blocks, attrition clauses, and guest experience touchpoints
  • Read and apply banquet event orders (BEOs), event proposals, and billing documents
  • Navigate hotel pricing structures, service charges, and online booking tools (e.g., Cvent)
  • Coordinate audiovisual and lighting requirements with in-house or external teams
  • Plan food and beverage service in alignment with budgets and guarantees
  • Learn and apply common hotel and conference center terminology with confidence

Who Should Attend?

  • Event planners managing conferences, weddings, or meetings in hotel venues
  • Hospitality professionals supporting events or interested in cross-training with planners
  • Hotel sales, catering, or operations staff aiming to improve planner collaboration
  • Professionals seeking to expand their expertise in event logistics, guest experience, and venue management

 

Applies To The Following Certificate

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