EMS101 - EMS Management Institute
The UNC Charlotte EMS Management Institute has representatives from numerous agencies throughout the Southeast. (Class of 2024)
Course Overview
Welcome to the UNC Charlotte EMS Management Institute Certificate Program, designed with you in mind! This program is perfect for:
- EMS Supervisors
- EMS Training Officers
- EMS Administrators
- EMS Senior Paramedics
- EMS System Leadership
- Future leaders within emergency medical services
Our cohort-based professional development certificate program aims to empower you with the skills needed to thrive in your role as an EMS leader.
Program History
Since 1980, the UNC Charlotte EMS Management Institute has been at the forefront of leadership education and training for EMS professionals in North Carolina and beyond. Our program offers a rich variety of professional development classes, allowing you to apply classroom knowledge directly to your workplace. You’ll experience engaging instructional techniques such as:
- Team-building adventures
- Role-playing exercises
- Small group activities
- Interactive dialogues among participants
Format
Our certificate program is a flexible hybrid course, blending live classroom and online delivery over five months. You’ll benefit from:
- 9-10 days of in-classroom sessions
- 2-3 days of online modules
Modules
The program is thoughtfully divided into four key modules:
- Leadership & Team Building
- Operations Management
- Supervision & Personnel Management
- Communications and Public Relations
Session Topics
Our sessions cover essential topics, including:
- Leadership Competencies From Front-Line to Supervisor
- Leading Effective Teams
- Time Management & Organization
- Systems Status Management and Deployment
- Managing Legal & Ethical Issues
- Budgeting
- Coaching and Employee Development
- Interpersonal Communication
- Managing Stress to Avoid Burnout
- Conflict Resolution & Negotiation
Faculty
You'll be guided by a passionate team of experts, including:
- EMS administrators and consultants
- University professors in public administration, communication studies, organizational psychology, and business administration
- Leadership and management specialists
Join the UNC Charlotte EMS Management Institute Certificate Program to advance your career and develop your leadership skills in a supportive and engaging environment. We look forward to welcoming you!
Additional Information
With an alumni network of over 900 EMS administrators from across the Southeast, the program has a rich history yet strives to provide foundational leadership and management education while addressing relevant and current issues. UNC Charlotte EMS Management Institute Facebook Page
Prerequisites
- It is required to read the Technical Specifications prior to enrollment.
Applies To The Following Certificate
- EMS Management Institute Certificate : Required
For More Information
Course Materials
All course materials will be provided electronically.
Policy Information
View registration, refund and cancellation policies
View Facebook Page
Course Schedule
View Course Schedule