Refund Policies
Cancellations received 2 weeks before the start of the course will be entitled to a full refund of the registration fee. Cancellations received less than 2 weeks before the course start date will be entitled to a refund less a late cancellation charge. No refunds will be given for cancellations received on or after the course start date, or for no shows.
The late cancellation fee is based on the price of the course. Please see chart for details:
Cancellation Fee Structure
| Price of Course |
Cancellation Fee |
| $0 - $200 |
$25 |
| $201 - $500 |
$50 |
| $501 - $1000 |
$100 |
| $1001 - $2500 |
$150 |
| $2501 + |
$250 |
If I need to cancel my program registration, how will I receive my refund?
University policy states that you will receive your refund in the same manner in which payment was made. Therefore, if your payment was made by American Express, MasterCard, or VISA, the refund will be promptly credited directly to the same credit card account. If the payment was made by check, a refund check will be issued by the University’s Financial Services Department to the individual or company named on the original check/receipted for a cash payment.
This process involves the individual or company filling out a Request for Taxpayer Information (W-9) which will be sent to you at the time of cancellation and then either faxing or mailing the completed form to the fax number or address listed at the top of form. Upon their receipt of this form along with Continuing Education's request for the refund, the Financial Services Department will process the check.
UNC Charlotte Accounts Payable
418-A 4th floor Reese Bldg.
9201 University City Blvd.
Charlotte, NC 28223
I need to cancel my registration or withdraw from a program past the cancellation period. Who should I contact?
Participants who need to cancel or withdraw after the cancellation period should email ceregistration@charlotte.edu to have their request processed. All payment plan policies still apply.
Bundle Refund Policy
You may request a Bundle Refund up to 30 days after purchase as long as you have not started a course in the Bundle within that timeframe. After 30 days, there are no Drops or Refunds, however if you have a schedule conflict, we can discuss Transfer options (subject to applicable Transfer Fees) with you.
If you request a Bundle Refund within 30 days of purchase, you are responsible for all applicable Drop Fees for all courses which you have enrolled in using Bundle Pricing.
All courses in the Bundle must be started within 365 days of Bundle purchase.
ed2go Refunds
When purchasing an ed2go fundamentals course, you may request a refund before access to the course starts. After access to the course starts, you may only request a transfer into a future offering of that same course.
When purchasing an ed2go Online Career Training course, please refer to their refund policy, as outlined in the Student Enrollment Agreement, in lieu of UNC Charlotte's. If you have any questions regarding the policy, you can visit this link and submit your question.
Flatiron Refunds
Students are eligible to receive a full refund only upon withdrawing from the program within seven calendar days after the enrollment start date. In the event of a documented illness, injury, family emergency, or other extenuating circumstance, exceptions to this policy may be considered on a case-by-case basis.
