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Course Overview

Employees are a company's largest, un-measurable asset and collectively they dictate success for a company. Well known leader, Jack Welch, states that there are three measurements that tell you everything about an organization: employee engagement, customer satisfaction, and cash flow - in that order. In this program, you will learn how engaged employees, at all levels, increase customer satisfaction, drive profitable results, all while creating cross functional, high performing teams. We will explore the interdependence of attracting, engaging, and retaining employees and how key organizational and managerial engagement drivers impact a company's culture and a company's bottom line.

Applies To The Following Certificate

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Enroll Now - Select a section to enroll in
Section Schedule
Oct 22, 2025
Schedule and Location
Contact Hours
7.0
Delivery Options
Course Fees
Registration Fee non-credit $285.00
Instructors
Section Notes

HRCI logoHR Professionals: This program has been approved for 7 HR General recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through the HR Certification Institute® (HRCI®).

SHRMlogoHR Professionals: UNC Charlotte School of Professional Studies is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP® recertification activities.

Accountants. This program is approved for 8 CPE credits. Program Level: Basic. Requisite Knowledge: None. Advanced Preparation: None. NASBA Subject Area: Business Management & Organization. Teaching Method: Group-Live.
Section Schedule
May 05, 2026 to May 07, 2026
Schedule and Location
Contact Hours
7.0
Delivery Options
Course Fees
Registration Fee non-credit $285.00
Instructors
Reading List / Textbook
Section Notes

This HRT course offers credit in SHRM and HRCI. Pending approval. 

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