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UNC Charlotte School of Professional Studies Human Resources Certificate Emotional Intelligence The Critical Skill for Leadership

This comprehensive course goes beyond traditional leadership training to equip you with the powerful tools of EI to unlock your cognitive intelligence, business acumen, and interpersonal skills.

Course Overview

Are you an emotionally intelligent leader? Have you ever wondered why some leverage, while others struggle with emotions in a business environment? The foundation and success for all effective leaders include their ability to optimize their natural talents AND their ability to leverage the talents of others. IQ and business acumen is a starting point.

The "fuel" to leverage your cognitive intelligence, business acumen, and professional skills is emotional intelligence. We experience the value and downfall of "being emotional" but are we aware of how it impacts us and those we lead? During this course, we will move from learning to understanding, and then to applying tactics and strategies to leverage emotional intelligence.

  • The definition and value of emotional intelligence for effective leadership
  • The four domains of emotional intelligence
  • Core competencies for emotionally intelligent people
  • You took the test, what does it mean?
  • Setting goals to increase one's emotional intelligence
  • Leveraging emotional intelligence in business...and in life!

  • An understanding of emotional intelligence and its four domains
  • The core emotional competencies for emotionally intelligent leaders
  • How to interpret his/her own test
  • An understanding of how to increase his/her own emotional intelligence
  • A personalized plan for professional and personal optimization

This course has no prerequisites.

Applies To The Following Certificate

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Enroll Now - Select a section to enroll in

Section Schedule
Mar 04, 2026
Schedule and Location
Contact Hours
8.0
Delivery Options
Course Fees
Registration Fee non-credit $285.00
Reading List / Textbook

Section Notes

 

SHRMlogoHR Professionals: UNC Charlotte School of Professional Studies is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP® recertification activities.

HRCI logoThis program has been pre-approved for 7 credit hours & HR (general) credit type toward aPHR®, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®).

Accountants. This program is approved for 8 CPE credits. Program Level: Basic. Requisite Knowledge: None. Advanced Preparation: None. NASBA Subject Area: Business Management & Organization. Teaching Method: Group-Live.
Section Schedule
Jun 16, 2026 to Jun 18, 2026
Schedule and Location
Contact Hours
7.0
Course Fees
Registration Fee non-credit $285.00
Reading List / Textbook

Section Notes

HRCI logoThis program has been pre-approved for 7 credit hours & HE (general) credit type toward aPHR®, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®).

SHRMlogoHR Professionals: UNC Charlotte School of Professional Studies is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP® recertification activities.

Section Schedule
Nov 17, 2026 to Nov 19, 2026
Schedule and Location
Contact Hours
7.0
Course Fees
Registration Fee non-credit $285.00
Instructors
Reading List / Textbook

Section Notes

HRCI logoThis program has been pre-approved for 7 credit hours & HE (general) credit type toward aPHR®, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®).

SHRMlogoHR Professionals: UNC Charlotte School of Professional Studies is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP® recertification activities.

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