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UNC Charlotte School of Professional Studies Human Resources Certificate Emotional Intelligence The Critical Skill for Leadership

This comprehensive course goes beyond traditional leadership training to equip you with the powerful tools of EI to unlock your cognitive intelligence, business acumen, and interpersonal skills.

Course Overview

Are you an emotionally intelligent leader? Have you ever wondered why some leverage, while others struggle with emotions in a business environment? The foundation and success for all effective leaders include their ability to optimize their natural talents AND their ability to leverage the talents of others. IQ and business acumen is a starting point.

The "fuel" to leverage your cognitive intelligence, business acumen, and professional skills is emotional intelligence. We experience the value and downfall of "being emotional" but are we aware of how it impacts us and those we lead? During this course, we will move from learning to understanding, and then to applying tactics and strategies to leverage emotional intelligence.

  • The definition and value of emotional intelligence for effective leadership
  • The four domains of emotional intelligence
  • Core competencies for emotionally intelligent people
  • You took the test, what does it mean?
  • Setting goals to increase one's emotional intelligence
  • Leveraging emotional intelligence in business...and in life!

  • An understanding of emotional intelligence and its four domains
  • The core emotional competencies for emotionally intelligent leaders
  • How to interpret his/her own test
  • An understanding of how to increase his/her own emotional intelligence
  • A personalized plan for professional and personal optimization

This course has no prerequisites.

Applies To The Following Certificate

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Section Schedule
Mar 05, 2025
Schedule and Location
View Details
Contact Hours
8.0
Campus
Delivery Options
Classroom  
Course Fees
Registration Fee non-credit $285.00
Financial Options
Instructors
Section Notes
This course offers credit in HR Certification Institute (HRCI) and Society for Human Resource Management (SHRM). Currently pending approval. 
Section Schedule
Jun 17, 2025 to Jun 19, 2025
Schedule and Location
View Details
Contact Hours
7.0
Campus
Delivery Options
Live Online  
Course Fees
Registration Fee non-credit $285.00
Financial Options
Instructors
Section Notes
This course offers credit in HR Certification Institute (HRCI), Society for Human Resource Management (SHRM), and Board of Accountancy (CPE). Currently pending approval. 

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