Course Overview

Employees are a company's largest, un-measurable asset and collectively they dictate success for a company. Well known leader, Jack Welch, states that there are three measurements that tell you everything about an organization: employee engagement, customer satisfaction, and cash flow - in that order. In this program, you will learn how engaged employees, at all levels, increase customer satisfaction, drive profitable results, all while creating cross functional, high performing teams. We will explore the interdependence of attracting, engaging, and retaining employees and how key organizational and managerial engagement drivers impact a company's culture and a company's bottom line.

Applies To The Following Certificate

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Section Schedule
May 07, 2024 to May 09, 2024
Schedule and Location
Contact Hours
Course Fees
Registration Fee non-credit $275.00

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Course Schedule

View Fall and Spring Course Schedule

Course Materials

All course materials will be provided electronically.

Policy Information

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Course Delivery

Fall: Classroom
Spring: Virtual

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