Performance Management today is reflective of a changing emphasis in leadership – one that moves away from command-and-control and towards a facilitative model of management. Managers and their employees are being asked increasingly to move beyond traditional, narrowly defined job descriptions to support team objectives and goals. The approach today is more collaborative with more frequent coaching and check-ins. The emphasis has shifted to developing people to gain new skills and competencies by providing growth opportunities that deliver needed organizational results. This course is designed to help participants more effectively make and reinforce this transition.
- Creating a collaborative approach to performance
- Defining performance management and have a model
- Setting standards for performance and performance objectives
- How to get employee buy-in and ownership in their roles
- How to communicate boundaries and task parameters with employees
- How managers and their direct reports create a shared understanding of work objectives and how they contribute to the success of the organization
- How to create a set of shared and supportive expectations and clear goals for performance
- The importance of meaningful documentation and how to document performance
- How to provide accountability and helpful feedback to accelerate learning through more frequent check-ins
- Creating performance plans based on reflection and a “guided discovery” coaching process
- Defining Performance Management and its relationship to setting performance objectives and meeting performance standards
- Outlining the benefits of Performance Management-connecting your employees’ talents with the outcomes for the organization to gain needed results.
- Collaborating with employees to address performance issues
- Utilizing realistic and appropriate performance standards when setting and measuring objectives
- Understanding how performance standards and objectives relate to performance observation and feedback
- Discussing job performance with employees, providing feedback on strengths and needed improvements, and creating performance plans
- How to conduct meaningful 1:1 Check-Ins with your team members to provide accountability while promoting an individual’s growth.