Course Overview

Generational and cultural differences do exist. To what extent do they affect working and personal relationships? By traditional definitions, age defines the generations. Explore the differences and similarities between the generations. Learn how understanding the differences will work to your advantage.

Cultural Intelligence (CQ) is the ability to relate to and work across cultures. People with higher CQ are more successful at blending into diverse environments. People with high CQ can quickly adapt their behavior to fit with the environment. Learn how to enhance your cultural awareness and understand the effect of unconscious bias on workplace performance.

This course will provide an overview of the generations, look at some of the key collision zones between generations, provide insight on how to work well together, discuss the upcoming generations, as well as how to bridge cultural gaps, build cultural intelligence and gain skills to help you succeed cross-culturally.

Applies To The Following Certificate

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Section Schedule
Dec 05, 2023 to Dec 07, 2023
Schedule and Location
Contact Hours
Course Fees
Registration Fee non-credit $275.00
Section Notes

2023 ATD SealThis program has been pre-approved by the ATD Certification Institute for 7 continuing education points eligible for recertification by Certified Professional in Talent Development (CPTD) and Associate Professional in Talent Development (APTD) credential holders.

SHRMlogoHR Professionals: UNC Charlotte is approved by SHRM to offer Professional Development Credits (PDCs) for the SHRM Certification Program (SHRM-CP® or SHRM-SCP®). For more information about SHRM certification or recertification, please visit www.shrmcertification.org.

HRCI logoHR Professionals: This Program, ID No. 639003 , has been approved for 7.00 E-Learning recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). 

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Course Materials

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